In short, all Kingston can do to help customers avoid data loss is to advise them to “check for keyboard malfunctions” before entering a password and recommend “that all data on removable USB storage is also backed up elsewhere to protect against drive loss, theft, or damage.” “We have high-level corporate, government and military customers who ask for an even lower number as their data protection needs are highly sensitive,” the spokesperson added. In some cases, clients demand an even more stringent approach to protecting the data stored in their encrypted drives. The default setting is ten attempts when drives leave our factory,” explained the firm. “There is no backup password or alternative method, other than the original password that was set up by the user to retrieve the data. But there is no secret backdoor built into the devices, to prevent the opportunity for abuse by hackers, and there are no other fall-backs either. Kingston has no way to recover the data, as designed.” Bitcoin wallet tragedyĪccording to Kingston, this is not the first time a customer has been locked out, or almost locked out, of their encrypted drive. This policy helps thwart potential brute-force attacks.
“The drive then forces a reformat and requires a new password to start over.
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